Common Questions People Ask About TruthFinder

GuideCommon Questions People Ask About TruthFinder

Table Of Contents

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What is TruthFinder?

TruthFinder is one of America’s most trusted online public records search services.

Since 2015, we’ve helped Americans from all over the country reconnect with family and friends, look up criminal records, and learn more about their neighbors. 

Is TruthFinder Safe?

Yes, TruthFinder is 100% safe.

Running a public records search on TruthFinder is safe, secure, and completely confidential. Using TruthFinder will not give your computer a virus or make you vulnerable to hackers. In fact, we go to great lengths to make our site assafe and secure as possible.

Related:TruthFinder's Reviews

Finding someone with TruthFinder’s People Search tool is simple — and you don't need a lot of information to get started.

Follow these five steps:

Step One

Enter a first and last name in the box above. Did this person ever go by a different name? Do they use their middle name instead of their first name? If you can’t find someone on your first attempt, try different variations of their name to see if you can locate them.

Step Two

Enter a location. If you don’t know where they live, try entering the last known city and state of residence. If you’re not sure, you can leave this section blank to explore all reports that match the first and last name.

Step Three

Refine results. Once TruthFinder has found possible candidates that match your search inputs, you can refine your results to find the correct report. This is especially helpful if someone has a common name. Add a middle initial and age to help refine your results.

Step Four

Find the correct report by matching known information about the person with the information listed on the report.

Step Five

Open your report. With a TruthFinder membership, you can view contact information (including landlines,cell phone numbers,email addresses, andlocation information), criminal and arrest records, social and dating profiles, possible photographs, assets, businesses, and much more. 

How Do I Cancel My TruthFinder Membership?

It’s easy tocancel your TruthFinder membershipat any time. You can cancel your account with the following methods:

Cancel Over The Phone

If you want to stop your service, contact our member care department at (800) 699-8081. You can reach them by phone, with the exception of some major holidays. Just give them your account info, and they’ll terminate your membership.

Cancel Online

You can cancel your account online by visiting yourMembership Settingspage within your dashboard.

Does TruthFinder Have an App?

Yes, TruthFinder offers both an iOS appand anAndroid app.  They allow TruthFinder members to pull background checks and monitor their personal information right from their smartphone.

How Can I Opt-Out / Remove My Information?

There are three ways you canremove your informationfrom TruthFinder Background reports.

Option One: Online (fastest and easiest)

  1. Go toTruthFinder Opt-Out Page
  2. Enter your name, city, state  on the page and click “Search”
  3. Click the green "Remove This Record" button next to the correct report
  4. Enter a valid email address and click "Send Confirmation Email"
  5. Check your inbox for the confirmation email. If you don’t find it, check your spam folder
  6. Click the link in the confirmation email to confirm your opt-out request

Option Two: By Phone

  1. Call the TruthFinder Member Care Team at (800) 699-8081
  2. Provide your name, address, age and any other information they may need to locate your record

Option Three: By Mail

  1. Address an envelope to TruthFinder, 2534 State Street, Suite 473, San Diego, CA, 92101
  2. Provide your full name, full address, email address, and date of birth
  3. Apply postage to your envelope and drop it in the mail

Does TruthFinder Work? How Accurate is it?

TruthFinder was created with one goal in mind: to make it easier to find out the truth about almost anyone. With our service, you can view information like criminal records, location history, and social media accounts in one easy-to-read report.

Our public records databases are updated daily with new information. Our developers designed systems that bring you the most up-to-date background reports possible.

So, yes — TruthFinder works, and it’s an all-inclusive way to gain easy access to publicly available information. You can use it to look up neighbors, new relationships, unknown phone numbers … and even yourself!

Will My Search Notify The Person I’m Looking For?

No, TruthFinder never notifies the person you’re searching for. All of your searches are completely confidential. 

How Much Does it Cost?

The overview below is of our current TruthFinder subscription prices. Actual prices may change in conjunction with promotions, taxes and inflations.

1 Month Membership*

A standard, one-month subscription to TruthFinder costs less than $30. *Membership renews automatically every 30 days unless cancelled before the start of the next term.

This allows you to run unlimited background reports while you’re an active member.  With TruthFinder, you can pull as many background reports as you want for one low price. Remember, all searches are confidential.

2 Month Membership*

We also have a two-month subscription for those who are looking to keep the service a little longer. The cost breaks down to less than $26 per month for this subscription. *$46.04 due initially and then membership renews automatically every 60 days unless cancelled before the start of the next term.  

Just like the one-month membership, you can run unlimited standard background reports while you’re an active member.

For more information about Membership plans please contact our customer care team at (800) 699-8081 or visit TruthFinder’sTerms of Use

Is There A Free Trial?

No, a free trial of TruthFinder isn’t available. TruthFinder compiles billions of records from dozens of sources. The cost of doing this — both human and technical — is staggering. It requires a lot of effort to scan millions of public records and then compile that data into a report about one person. We always strive to deliver tons of high-quality information. 

What is the Customer Service & Help Phone Number?

TruthFinder Members can reach out to a dedicated TruthFinder customer service agent for the answers to any question.


(800) 699-8081


5am to 10pm PST (8am-1am EST)

*Holiday hours may vary



24 hours a day, 7 days a week

*Please allow up to 12 hours for a response

Is TruthFinder a Scam?

No, TruthFinder is not a scam. As long as you seeTruthFinder.comin your URL, you can trust that you’re using a 128-bit encrypted connection that securely protects your personal information.

While there are other online background checking services, we pride ourselves in our ability to deliverbackground reportswith the most recent, publicly available information about almost anyone in the United States.

Why am I on a Government Watch List?

If you are surprised to see data in a TruthFinder report identify that you are on a government watchlistthere are two possibilities. 

The first possibility is that you are simply on a watchlist without realizing it. The second possibility is that someone with the same name as you is on a watchlist.

If a name appears on a “government watch list,” that by itself doesn’t mean that person is a suspected terrorist, a fugitive for the law, or something else nefarious. It simply means that the name appears on one of the many “watch lists” that governments all over the world maintain.

Some watchlists aren’t a big deal. The U.S.Government’s Systems for Awards Management, which manages information about people and organizations who do contract work for the government, has an “exclusions” list. Exclusion records identify those parties excluded from receiving federal contracts, certain subcontracts, and certain types of federal financial and nonfinancial assistance and benefits.

For more Information about TruthFinder and its services, you can check out theirAbout Pagefor an in-depth overview of the tool. You can also check out their contact information for assistance and/or related questions.

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